- If you have "mmswitch.ax" or "neroburnplugin.dll" on your system, you should remove those - those don't work with WMP but some user report that Newest Nero have fix this.
- If you have "ffdshow.ax", "divxdec.ax", "xvidcore.dll", "igdumd32.dll", "sockspy.dll" (BitDefender Anti-Virus) on your system, you should make sure you have the latest versions of those, as earlier versions may causes crashes. These files alone account for almost half the problems encountered with WMP-Vista. Avoid codec packs if you intend to use WMP11.
- If you're using a non-US locale format for your Date, the Recently Added feature won't work right (it likely won't show any content). Either go to the Regional and Language Options control panel, click Customize, click Date and use a MM/DD/YYYY form OR make your own "Recently Added" playlist.
- If you are using WMP11 on Media Center, you should install the October Rollup (KB925766) Here
- To get a tally of the number of songs and their time from within the library, select them. That tally will show up in the chrome briefly. Or hover the mouse over the "Now Doing" region, which is the region above the playlist. If you're building a playlist in the rightmost library pane, you may need to push Stop in order to get the time to show up.
- To start the player in Now Playing, update your WMP shortcut to be "wmplayer.exe /Task:NowPlaying"
- The white corner dots that can appear aren't removable - either switch to Classic Menus or resize the player (which only fixes it until player restart).
- There likely will not be a Windows Media Player 11 Enterprise Deployment Pack. Simply take the version 10 EDP, rename the WMP11 installer to "mpsetup.exe" and you should be set.
- You can uninstall the WMP11 through the Add/Remove Programs control panel. If you have run old versions of CCleaner (they have fixed this in current builds), those will destroy WMP's ability to uninstall. If you have run CCleaner or otherwise find that uninstall fails, you should still be able to use the System Restore point that WMP created in order to roll back to your previous player version. If you have run CCleaner and System Restore does not work, contact Product Support - steps to do so are available under WMP's Help menu.
- The MMS protocol was deprecated many years ago (v9), and with WMP11 MMS URLs will only work if the server has MMS over HTTP support turned on (preferably for both "Enable HTTP distribution for Windows Media Station service" and "Enable HTTP streaming for Windows Media Unicast service". (KB article.) MMS is only used as a rollover protocol in WMP11.
- Roxio Drag to Disc and Sonic DLA lock the optical drives to appear as hard drives. This blocks WMP from burning to disc. Turn them off if you want to burn with WMP.
- Archaic MS visualizations are not supported.
- If your remote content viewer doesn't see WMP's shared library, remove and readd the sync relationship.
- The Network Sharing Service needs the Universal Plug and Play Device Host, HTTP SSL, and SSDP Discovery services to be functional/running in order to work.
- If you're using a super-minimum XPe image, it's not going to work with WMP since WMP requires the crypto service. You would need to rebuild your target image to include the crypto service/infrastructure.
- If you're using a Linksys BEFSR41 router, you'll need to enable Multicast in the router's security setttings. Otherwise that will block the Windows Media Connect / Network Sharing Service from working.
- If you want v11 to queue on double-clicks in the library, set HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\Preferences, value name "LibraryDoubleClickQueueV11" to the REG_DWORD value 0x1.
For Vista only :
If you have an Intel 945/946 express chipset, get their updated drivers - that should fix up some potential crashes and video glitchings. If you have igdumd32.dll on your system, please look for those drivers, which came out April 2007
If your sound card is crackling or having audio glitching (especially towards the end of tracks!), right-click on the Speaker icon in the system tray, select Playback Devices, right-click Speakers in that new dialog, go to Properties, then go to Enhancements - choose "Disable All Enhancements" and you should be fixed up. If this does fix you up, check with your sound card vendor - they should not be having this problem
Some systems have "DisableProtectedAudioDG" set to 0x1 under HKEY_LOCAL_MACHINE, Software\Microsoft\Windows\CurrentVersion\Audio , which will break some audio playback. Reset that to 0x0 and Urge files should work again. (This can lead to error 0xc00d11b1 if set wrong.)
If you want to use the 64bit version of WMP as the default player on Vista 64-bit, run "unregmp2.exe /SwapTo:64" from an ELEVATED (admin) cmd.exe prompt and then set registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\wmplayer.exe, "Path" to be "%Programfiles%\Windows Media Player". To undo that, reset the "Path" value and then run "unregmp2.exe /SwapTo:32" from an elevated cmd.exe prompt.
If you hit a crash and get the opportunity to send an error report, do so! Then:
open the Start menu. Click All Programs. Select "Maintenance". Select "Problems Reports and Solutions". Click "View Problem History". Look for the crash/error in question. Double-click the report in question. What is that data?
DRM (Digital Rights Management) Questions
Q: I get the message "Windows Media Player cannot play the protected file because a security upgrade is required. Do you want to download the security upgrade?", but nothing happens.
A: If you are using WMP11, you should be able to view your "Indiv Version" under WMP's Help:About:Technical Support Information menu dialog. This should be 2.8.0.1 or later. If it is not, you can run (exactly, case-sensitive):
On XP: %SystemRoot%\inf\unregmp2.exe /PerformIndiv
On Vista: %SystemRoot%\system32\unregmp2.exe /PerformIndiv
from the Start menu's "Run" prompt. Then start WMP and try the content again.
If that still does not work (or you are using an earlier version of WMP), your DRM cache is likely corrupted. You can possibly fix this via resetting your DRM store. This will lose any established licenses, though, which you would then need to reacquire from your license/content provider. You would then need to attempt to Individualize again, either through the web page or unregmp2.
Because this is destructive, if you cannot Individualize (the problem here), you are far better off contacting actual support.
Q: Why can I only play files I rip back on the computer I ripped them to, and not on another computer on the network (for example)?
A: This limitation is because of the DRM applied to the file, which licensed the file solely for your usage on that computer. To turn DRM off for all content you create in the future, go to WMP7's Tools:Options:CD Audio and uncheck "Enable Personal Rights Management" (this is under Tools:Options:Copy Music, "Protect Content" under newer versions of WMP), which will result in DRM-free content for all content ripped from that point forward.
Generally, I'd simply recommend turning DRM off - going to WMP's Tools:Options:Copy Music and unchecking "Protect Music" - and then rerecording the CDs in question with DRM turned off. After all, even if you recovered the files, they'd *still* be DRMd, and there seems to be no reason for that.
Q: I can no longer access my DRM'd (protected) content...
A: If you backed up your licenses, restore your licenses. If not - or if your license store is corrupt - then you'll want/need to reencode the content. Regardless, I'd recommend reencoding the files with DRM turned *off* - see above for how to turn it off.
Q: I'm getting error 0xc00d11d6, 0xc00d2751 or 0xc00d2754 trying to play back my DRM'd content.
A: Look here for 0xc00d2751
For 0xc00d2754, If you're getting this error just trying to record CDs to your hard drive, turn Personal DRM off. To turn DRM off for all content you create in the future, go to WMP7's Tools:Options:CD Audio and uncheck "Enable Personal Rights Management" (this is under Tools:Options:Copy Music, "Protect Content" under newer versions of WMP), which will result in DRM-free content for all content ripped from that point forward.
If nothing else works and you feel comfortable not contacting product support and are self-assured that you can handle mussing up your system, browse to the *hidden* not visible folder "C:\Documents and Settings\All Users\DRM" and rename this folder to something like "DRM.BAK". Now create a NEW DRM folder. Your licenses have all been removed now.
Now open regedit, and browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DRM. Rename this DRM key to "DRM.BAK" or similar.
Finally, go to HKEY_CURRENT_USER\Software\Microsoft\Windows Media\WMSDK\General. Rename this General key to "General.bak" or similar.
At this point, all of your old licenses have been lost, but you should be finally good to go again.
Q: Why isn't my content transcoded when I transfer it to my portable device?
A: The file you are trying to copy to your portable device may be protected. A protected file is a digital media file that is secured with a license to prevent illegal distribution.
When transferring to a portable device, the Player cannot convert protected content to other encoding formats (for example, from WMA to MP3) or to other bit rates (for example, from 128 kilobits per second (Kbps) to 64 Kbps). When transferring to a portable device, the Player can only convert unprotected content to other formats and bit rates.
Please also note that if you had hacked the WMP10 installer in order to install it onto Windows Server 2003, DRM may be broken on that machine until you format it, even after the upgrade to Windows Server 2003 SP1.
Last Update : May 5, 2007
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A handful of fixes for WMP11 are available also here (manually copy & paste it)
- Code: Select all
http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033&spid=11372&query=windows+media+player+11+fix&adv=&mode=r&cat=False
Credits goes to Zach
