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Microsoft extends Xbox 360 warranty for E74 errors


  link: original article - section: microsoft

Microsoft today has announced an extension of the Xbox 360 for owners who receive the E74 error.


The console receives the E74 error for a number of reasons including problems with the scaler chip (ANA or HANA) or a problem with the AV cable. However the most likely reason is the GPU which overheats and causes the motherboard to bend. Cold soldering joints have also been blamed for the error occurring.

"While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays ‘E74? on their screen.

After investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007."




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