Over the next few weeks we will be adding many more focus items on Windows 7 including Touch, Windows 7 networking and media enhancements. Stay tuned for the ultimate Windows 7 focus from Neowin.net. Here is an overview of Problem Steps Recorder.
Microsoft recently published a demonstration of Problem Steps Recorder (PSR) in action. PSR allows users to record their issues and provide help desk support agents or friends/family with the result. The result is a ZIP file with a MHTML report of the actions a user has taken. The report is basically an automated set of screenshots with documentation of the steps the user took. I made a quick demonstration of the feature earlier, you can find the ZIP here.
You can launch this new feature under the troubleshooting section in control panel or by searching for psr.exe in the start menu. Check out the video below for a full overview.
good idea, would be useful for a number of things, tutorials included. not baddd
Problem Steps Recorder
By fiTz on 12.01.2009 - 19:01
type psr.exe in search bar :)
something useful
By Dan on 12.01.2009 - 23:01
great idea
Needs more options to send the file
By Brian T on 17.01.2009 - 07:01
good idea, but should have the option as soon as you finish recording to 'send to'
someone in email and auto attach it. what end user is going to want to reference that
file later? give them the save as option, but emailing it is what they'll end up doing
anyway.
Windows 7 RTM 7600.16385.090713-1255 HERE ! 
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Problem Steps Recorder
By Toph on 12.01.2009 - 04:01