Vista Bug Turns File Copying into Drawn-out Affair
link: original article - section: windows
A fix is now available for the bug that frustrates some users with extra-long wait times to move, copy or delete files.
A Vista bug is frustrating some users with extra-long wait times to move, copy or delete files. Microsoft has acknowledged the flaw and produced a hot fix for it, but users must call the company's support line to obtain the patch.
A thread on a Vista support forum has been active since late January, with users regularly complaining of ultraslow file operations on the new OS. The volume of messages spiked today.
"I downloaded a 1.8GB file over the Internet to my D drive," a user identified as BadBlock said today. "Moving the tmp file from C to D took three times longer than downloading the file on a 6Mb connection! I'm thinking of going back to XP."
Another user was equally scathing. "I simply cannot believe that I updated to a new computer and put Windows Vista on it to find that it's not even capable of moving and deleting files in an efficient manner. The most basic of features that I use all the time is a slow train wreck. Who do they have designing these programs -- monkeys?"
According to a document on the Microsoft support database, the company has produced and tested a hot fix that solves the problem. But because the fix has not been posted for public downloading, users must contact Microsoft to obtain the patch. A US$59 support charge may apply, although Microsoft's general policy is to cancel such charges if the support representative decides the hot fix is necessary.
