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Office 2007 'Stun Switch' Nothing New

section: microsoft, for your questions: KezNews forum, 21.11.2006

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There doesn't seem to be as much confusion over what this thing does as over what to call it: With a name that sounds straight out of "1984," what exactly is Reduced Functionality Mode (RFM) in Office 2007?




This week, Microsoft is repeating statements made over the past seven years that RFM -- which, as BetaNews reported last month, is now a mandatory feature of Office -- is nothing other than a mechanism to prevent users who won't let the company verify the product's authenticity, from doing more than testing how it works.

Meanwhile, reporters on Monday characterized Microsoft's most recent implementation of RFM as an "off switch" or a "kill switch," leaving users to speculate about the feasibility of more sinister purposes, though without much evidence to support it.

As one spokesperson explained to BetaNews Monday evening, Office 2007 retains a feature that has been present in the suite since Office XP in 2002, and which was first tested in limited release editions of Office 2000 in 1999.

This activation feature counts the number of times a user launches one of the Office applications, and if it reaches a certain number and the user continues to decline to activate the product (to signal its installation through the Internet or a phone call), it drops Office down to Reduced Functionality Mode.

Veteran Windows software tester Paul Thurrott first discovered RFM in a preview version of Office 10, which later became Office XP. As Thurrott noted then, the activation feature would drop the Office 10 beta to RFM after 20 skipped activation requests. The released edition of Office XP increased that number to 50; with Office 2007, that number has been reduced to 25.

As reporters discovered yesterday, a Microsoft Knowledgebase article updated just last week described RFM for Office 2007 as disabling a user's ability to create new documents, edit existing documents or to save documents edited within the suite, though the user can open existing documents and print them. Reports have stated this updated document is evidence that Microsoft, contrary to prior statements, is building a "kill switch" into Office, and perhaps into Windows Vista as well.

Microsoft yesterday afternoon rejected the characterization of RFM as a "kill switch," citing that RFM does not completely disable Office. But reporters have counter-argued, if you can't save and you can't edit, that's as good as killing it, isn't it? The ensuing argument is starting to take on the characteristics of Monty Python's classic "Dead Parrot Sketch." Is Office dead, or is it just resting?

One monkey wrench in the dead parrot argument is the fact that RFM has been resting in Office for several years. Much of the language from the updated knowledgebase article was first used in an earlier Knowledgebase article dated February 10, 2002. Though frequent revisions to the Knowledgebase may theoretically have enabled history to have been corrected, this earlier Microsoft Word format document advised Outlook 2002 users about RFM's existence, and this independent analysis of Office XP written during the time of Office XP's release, shows where RFM was also discovered to have been capable of disabling the suite, exactly the way last week's Knowledgebase article describes, except after 50 skips instead of 25.

When the whole "kill switch" debate began, it centered around the question of whether activation would render Office completely non-functional, or perhaps even disable parts of Windows. Now that we're talking about turning down the number of activation skips from 50 to 25, it would seem safe to perhaps stand down from red alert, and start debating the efficacy of the "stun switch."

One problem, Microsoft's spokesperson told us Monday evening, is that reporters may be confusing product activation with product validation, the latter process taking place through the aid of a feature called Genuine Advantage. While some have pointed out in the past that Microsoft may be working to merge the two features together at some point, potentially endowing Office with the future capability of reducing functionality for Windows if activation is declined, others seem to be under the impression that this has already happened. It hasn't, BetaNews was told, and it might not happen for quite some time, if at all.

"Product Activation technology is not new to Microsoft Office, which has had Product Activation since Microsoft Office 2000 SR1," the spokesperson told us. "It is important to note the distinction between activation and validation. Failure to validate your copy of the 2007 Office system as being genuine does not result in moving to reduced functionality mode (RFM) or de-featuring the product. However, if the product is not activated, it will go to RFM after starting up a Microsoft Office application 25 times."

If users want to add a feature to their already installed Office 2007 -- for instance, adding templates to the Excel library -- a feature called Office Genuine Advantage (OGA) first verifies whether or not the installed Office is indeed licensed, before allowing the download to proceed.

This is the validation feature with which testers continue to have problems. While Microsoft insisted yesterday to BetaNews that OGA does not disable any features of Office or Windows, and that it only blocks the download from proceeding if the product is deemed not genuine, testers in the field are noticing what appears to be detrimental effects on the part of OGA perhaps working in tandem with Windows Genuine Advantage (WGA).

As veteran Excel author and expert John Walkenbach noted last month, the OGA installed with his beta copy of Excel 2007 sporadically disbelieves that he has genuine Microsoft software on his computer. However, since OGA is apparently capable of testing more than one product, it can refuse to let him download an upgrade to his Excel beta, if it believes his copy of Excel 2003 is invalid.

Walkenbach is in the business of crafting tremendously functional add-ins for Excel, though Microsoft has insisted in the past that such add-ins could not possibly alter the chemistry of installed software to the degree that validation would deem it non-genuine.

Reports yesterday cited these stories from the field of testers having trouble with validation as evidence that Microsoft is crafting new software-disabling features in its activation system. We related some of these stories to our Microsoft spokesperson yesterday, who repeated -- perhaps already past the blue-in-the-face stage -- that validation and activation are not the same system.

Activation, the spokesperson said, is a "one-time process." Once activation is completed, it will not "phone home" to Microsoft in the future, it will not force businesses and individuals to re-activate later on, or prior to some future upgrade or download or patch, nor has the spokesperson been made aware of any plans, we were told, for activation to ever do so. The problems which testers were having with validation, we were told, may have to do with a "deeper problem" with the software, perhaps with the beta of the application itself rather than with validation.

The lack of new revelations about activation, however, may not end the argument, though it may yet somehow be prolonged. While significant problems with validation may persist, after seven years, there remains no evidence of a sinister motive behind the activation process. And that's what I call a dead parrot.

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Comments(1)

Microsoft Denies 'Kill Switch' In Office 2007

By Muaitai on 22.11.2006 - 01:11
microsoft denies 'kill switch' in office 2007
by gregg keizer, informationweek
2:39 pm est mon. nov. 20, 2006

reports that office 2007 will sport an anti-piracy "kill switch" that can disable the upcoming application suite after it's activated are incorrect, a microsoft executive said monday.

as with previous versions of the productivity bundle, office 2007 does include an activation scheme that requires users to authenticate the product key either online or by telephone, said ashim jaidka, the director of office genuine advantage. oga is the umbrella program for office product activation and validation.

"activation technology isn't new to microsoft office," jaidka said in an e-mail. "it's important to note the distinction between activation and validation."

under office 2007's activation rules, users can launch a suite application up to 25 times without entering the product key. once that launch allowance is exhausted, however, the applications slip into what microsoft dubs "reduced functionality mode," under which the user cannot create, edit, or save documents. viewing and printing of documents, however, are allowed. office 2003, released three years ago, gives users a grace of 50 launches, twice as many as office 2007 will allow.

"in reduced-functionality mode, 2007 office programs function more like viewers," stated a support document posted last week.

windows vista, which will release simultaneously with office 2007 at the end of november to corporations and move to retail on jan. 30, features an additional anti-counterfeit component called "software protection platform" that can disable the operating system if it's found to be counterfeit, even if vista has been activated earlier.

under that scheme, windows vista users can run the operating system 30 days before they must validate it as legitimate. copies judged to be counterfeit drop into a similarly named "reduced-functionality mode" that differs from the one in office 2007: in vista's, only the internet explorer browser works, and then only for an hour at a time before logging the user off automatically.

there are no plans to plant a similar "kill switch" in office 2007, although in an october interview jaidka said microsoft was retaining the right to change its mind in the future. for the moment, however, office 2007 and vista use different definitions for the "reduced-functionality mode" term.

"failure to validate your copy of the 2007 office system as being genuine doesn't result in moving to reduced functionality mode or de-featuring the product," jaidka said.

office 2007 will have a mandatory validation feature identical to the one announced at the end of october for office xp and office 2003, however. that validation is required to download add-ons from the office web site, and features a free offer to some users who have unwittingly bought a bogus copy of the suite.

the differences between the anti-piracy approaches of office 2007 and windows vista is due to the technology each uses. office 2007 relies on the windows xp-esque windows genuine advantage software, a move that was forced on the suite's developers because vista's software protection platform wasn't ready when the choice of anti-piracy techniques had to be made.



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